Privacy policy.
ONLINE PRIVACY POLICY AGREEMENT
Last Updated: December 20, 2025
Brooks And Family Timbernation LLC, doing business as Timbernation (“Timbernation,” “we,” “us,” or “our”), values your privacy and is committed to protecting your personal information. This Online Privacy Policy (“Policy”) explains how we collect, use, safeguard, and disclose information obtained from users who visit our website, www.timbernation.com, or interact with our online services, digital content, and ecommerce features.
This Policy reflects our commitment to transparency, data protection, and responsible information practices in accordance with applicable U.S. privacy laws and, where applicable, international data protection standards.
By accessing or using our website, you agree to the data collection and use practices described in this Policy.
Changes to This Privacy Policy
Timbernation reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of those changes.
If we ever materially change how we use personally identifiable information, we will notify affected users via email and provide the opportunity to consent or opt out where required.
Scope of This Policy
This Privacy Policy applies solely to information collected through www.timbernation.com and official Timbernation digital platforms. It does not apply to third-party websites, vendors, or services that we do not own or control.
We encourage users to review the privacy policies of any third-party websites linked from our site, including social media platforms and ecommerce tools.
Information We Collect
Information You Voluntarily Provide
We may collect personal information when you:
Purchase products or services
Complete contact or order forms
Subscribe to emails or updates
Participate in surveys or promotions
Communicate with us via email or online forms
This information may include:
Full name
Email address
Phone number
Shipping and billing address
Payment or transaction details
Any other information you voluntarily submit
Information Automatically Collected
When you visit Timbernation.com, we may automatically collect:
IP address
Browser type and device information
Operating system
Pages visited, referring URLs, and time spent on site
Cookies and similar tracking technologies
Non-Personal & Aggregated Data
We may collect anonymous, non-identifiable demographic and usage data (such as general location, device type, or site behavior) to improve our website performance, ecommerce experience, and digital marketing efforts.
Why We Collect Information
We collect information for the following purposes:
To process orders, payments, and deliveries
To provide customer service and respond to inquiries
To improve our woodworking products, custom builds, and online experience
To optimize website functionality and SEO performance
To send promotional emails or updates (with consent)
To conduct internal analytics, surveys, and market research
Data Retention
We retain personal information only for as long as reasonably necessary to:
Fulfill the purposes outlined in this Policy
Maintain accurate business and transaction records
Comply with legal, tax, or regulatory obligations
Enforce agreements and protect our legal rights
Use of Information Collected
Timbernation does not sell, rent, or trade customer information to third parties.
We may use personal information to:
Operate and maintain our ecommerce and service platforms
Deliver custom wood products, audio equipment, and related services
Communicate order updates, promotions, or service announcements
Improve marketing, branding, and customer experience initiatives
Third-Party Services & Social Media
Timbernation may integrate with third-party platforms such as:
Facebook
Instagram
Pinterest
YouTube
These platforms may collect data through cookies or tracking technologies. Their data practices are governed by their respective privacy policies, and Timbernation is not responsible for their actions.
Disclosure of Information
We may disclose information only:
To fulfill product orders or requested services
With your explicit consent
In aggregated or anonymized form
When required by law or legal process
To trusted service providers under confidentiality agreements
To protect the rights, safety, or property of Timbernation
Non-Marketing Communications
We may contact users for essential non-marketing reasons, including:
Order confirmations and shipping notifications
Account or service updates
Website security notices
Policy or operational changes
Children’s Privacy (COPPA)
Timbernation.com is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that such information has been collected inadvertently, we will promptly delete it from our records.
Opt-Out & Unsubscribe
Users may opt out of promotional communications at any time.
To unsubscribe, email:
mattabrooks21@timbernation.com
To opt out of third-party communications, please contact those providers directly.
Links to Other Websites
Our website may contain links to affiliate, partner, or external websites. Timbernation is not responsible for the privacy practices or content of those websites.
Notice to European Union Users (GDPR)
Timbernation operates primarily in the United States. If you access our website from the European Union, your data may be transferred to and processed in the U.S.
EU users have the right to:
Access their personal data
Request correction or deletion
Restrict or object to processing
Request data portability
Requests may be submitted to:
sales@timbernation.com
Data Security
We take reasonable technical and organizational measures to protect your information, including:
Secure servers and access controls
SSL encryption for sensitive data
Limited employee access based on role
While we strive to protect your data, no method of transmission over the internet is completely secure.
Acceptance of Terms
By using this website, you acknowledge and agree to this Privacy Policy. Continued use after updates are posted constitutes acceptance of those changes.
Contact Information
Brooks And Family Timbernation LLC
1117 Washington Ave
Tyrone, PA 16686
📧 Email: sales@timbernation.com
📞 Phone: 814-414-7106
Data Controller (GDPR)
Matthew Brooks
mattabrooks21@timbernation.com
814-207-1248
429 5th Street
Tyrone, PA 16686